Legal
Privacy Policy
Crucivex takes data protection seriously. This policy explains what personal information we collect, how it is used, and what rights you have over your data. Last updated: .
1. Data We Collect
We collect personal data only to the extent necessary for the services we provide and the operation of this website. This may include:
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Contact form submissions
Name, email address, organization name, and message content when you use our contact form or reach out to us.
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Website analytics
If you have consented, we may collect aggregated usage data through analytics tools, including pages visited, session duration, and general geographic region.
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Cookie-based data
Browser preference data and session identifiers where cookies are accepted. See our Cookie Policy for full details.
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Service-related data
For organizations that engage our accounting services, we process financial and organizational data as a necessary part of delivering those services. This is governed separately by a service agreement.
2. How We Use Your Data
Personal data collected through this website is used for the following purposes:
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Responding to inquiries: Contact form submissions are used solely to respond to the message you've sent. We do not add contact form submitters to any marketing list without explicit consent.
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Website improvement: Aggregated analytics data (where consented) is used to understand how visitors use the site and improve its content and structure.
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Service delivery: Data provided as part of an active client relationship is used exclusively to fulfil the accounting services agreed upon.
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Legal compliance: Where required by applicable law, we may retain or disclose certain data. We will inform you where this applies.
3. Data Sharing and Third Parties
We do not sell personal data. We do not share personal information with third parties for marketing purposes. Limited data sharing may occur in the following circumstances:
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Analytics providers: If analytics cookies are accepted, aggregated data may be processed by a third-party analytics service. This is subject to that provider's own privacy terms.
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Legal requirements: Where disclosure is required by law, court order, or regulatory authority, we will comply with that requirement and notify you where permitted.
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Business operations: Service providers who support the operation of this website (hosting, infrastructure) may process data in the course of their services, subject to data processing agreements.
4. Data Protection and Security
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Data minimization: We collect only the data necessary for the stated purpose and retain it no longer than required.
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Transmission security: This website uses encrypted connections (HTTPS) to protect data in transit.
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Access controls: Access to personal data within our organization is restricted to those who need it to perform their role.
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Breach procedures: In the event of a data breach affecting your personal information, we will notify affected parties and relevant authorities in accordance with applicable law.
5. Retention Periods
We retain personal data only for as long as necessary:
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Contact form messages are retained for up to 24 months from the date of submission, unless a client relationship is established.
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Client data is retained for the duration of the service relationship plus any period required by applicable accounting or legal obligations (typically 7 years).
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Analytics data (where applicable) is subject to the retention policy of the analytics provider used.
6. Your Rights
Depending on your location and applicable data protection law, you may have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data where there is no overriding legal basis to retain it.
Right to Data Portability
Receive your data in a structured, machine-readable format where technically feasible.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
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Avoid filling out contact forms, account registrations, or any data-submitting features on this site.
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Disable cookies through your browser settings — see our Cookie Policy for more details.
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Contact us directly to request the deletion of any previously shared personal data. We will process your request promptly.
We respect your privacy choices. If you would like us to delete your data, please reach out via our Contact page.